AllHostNet, like many
business providing internet services, has strong reservations about
acting as arbitrary censor upon the activities of its customers.
That said, in today's legally vicarious online world, we have to
make policy against content and user activity that places us under
unnecessary duress and culpability:
This document is
provided as a quick reference and explanatory guide to our policies.
The language contained within is not to be construed as legally
binding; merely as descriptive guide of the contents of the
fully-worded service agreement document.
Customer may not
resell space in their account. Personal
accounts are to be used by the primary owner only, account
holders are not permitted to resell, store or give away
web-hosting services of their website to other parties. This
includes email services, cgi scripts, and mySql services. Web
hosting services are defined as allowing a separate, third party
to host content on the owner's web site. Exceptions to this
include ad banners, classified ads, and personal ads.
wish to host materials for companies that are not under direct
control of customer, arrangements should be made by sending mail
to . Failure to comply with this is
grounds for immediate suspension of account until such time as
the issue is resolved.
Unauthorized Reselling or
Providing Access Personal Account Services such as offering
email services and accompanying features for use by individuals
outside of the required use on your own account; the reselling or
giving away of CGI and other scripts installed on AllHostNet
Servers; or providing access codes to individuals not authorized to
receive such materials as necessary for the running of your website
Excessive CPU, Bandwidth
or Disk Space Usage has the ability to compromise our shared
hosting environment. This is the result of using the system in a
manner that encumbers disk space, processors or other system
resources beyond the allowances of your specific plan type and to
the degree that your usage compromises the hosting accounts of our
fully does not allow safelists to be run on our servers. These
types of sites use a great deal of resources and can't be
supported through our website.
has allocated tools to ensure proper delivery of opt-in opt-out
mailing lists and normal email. It is important that you use
tools accordingly. All full packages include access to the
pre-installed Mailman Mailing List Software. Large mailing lists,
(those exceeding 500 subscribers) sent using the AllHostNet Services, must be sent using the mailing list tools
that have been
pre-installed for this purpose. If your mailing list
exceeds 1,500 addresses you should contact AllHostNet
to send the mailing through the
AllHostNet servers prior to sending any messages.
Sending a large mailing through mailing list
software other than
AllHostNet pre-installed software can adversely affect the
flow of email. Should such a large mailing
disrupt normal services
or create unacceptable server loads, the account associated with the
mailing risks termination. All accounts may
only have one mailing
list. Running more than one mailing list on your account risks
suspension and termination of services.
is not in the business of censorship, but our policy regarding
adult sites is based on the content of the site, not by any
prudish desire to keep the internet G-rated. Sites that portray
violence against any race or gender will not be allowed. Feel
free to contact us with your sites URL at ,
if you are unsure whether your
site violates this policy. We reserve the right to refuse or
cancel service to sites of this nature. Since it is also common
that adult sites will be involved in spamming to generate
traffic, please review our spamming policy below. It is quite
severe and will be enforced without exception or limits.
Illegal Content and
Non Acceptable Sites - Sites and files that violate copyright or
other federal laws are grounds for instant termination of service.
This expressly includes:
[MP3 files of commercial
Computer information [e.g.
stolen password files]
Hacking and Cracking Sites are strictly forbidden
Abuse & Illegal
Warez Sites/Hacking Cracking
Warez Sites are sites that are typically used by "hackers" to trade
(upload/download) illegally pirated copies of software programs with
one another. AllHostNet has a zero-tolerance policy on all Warez Sites. Sites that become a trading post for "warez" programs
will be reported to any and all regulatory, administrative, and/or
governmental authorities for prosecution. In addition to your
account being deleted from our servers, you may face legal action
that can be taken against you by the programmers/software companies
of the copyrighted software.
Any incident of server
abuse is grounds for immediate and unconditional account
termination. Common examples of abusive practices are listed below
and AllHostNet reserves the right of interpretation as to
what constitutes abusive practices. In short - if you are unsure
that your actions may be perceived as an abuse of service, contact
AllHostNet directly to check with us before proceeding.
Ignorance of the
consequences of your actions will not protect you from liability.
AllHostNet will charge a $200.00 site clean-up fee for
any abuse of the terms listed below PLUS, ALL TIME AND RESOURCES TO
TRACK AND TRACE ABUSE WILL BE BILLED AT AllHostNet's $40.00 PER HOUR
RATE x3 (TRIPLE DAMAGES).
Examples of, but
not limited to, are:
Email abuse -
Unsolicited Commercial Email ['Spam'] is
implicitly forbidden. UCE costs us time and money, and using our
equipment in this way will be treated like it is - illegal theft
of service. In many states, sending spam to people without their
permission is a felony punishable by law now.
illegal content - in the same way that storing illegal content
on your account is banned, likewise is the utilization of your
account to traffic illegal content, by any means or method, it
must not reside on nor pass through a AllHostNet server.
IRC sessions -
servers to run an Internet Relay Chat [IRC] session is grounds for
immediate termination. This includes the use of BNC and other
redirection servers to indicate a source address on any AllHostNet server. Running IRC from our servers makes them targets
for attack. Don't run IRC sessions, IRC bots, IRC servers or IRC
proxies. IRCs, Chat
Rooms, MUDs, etc. Also software used in the maintaining of an IRC
connection (daemons), 'bouncers', 'eggdrops' and the like are
We will give no warning before terminating this activity and the
Hacking / Denial
of Service - Network
activity that constitutes an attack on any internet host from a
AllHostNet server is grounds for immediate termination of
likely prosecution. In short - don't do it, because we wont stand
by and watch it happen.
While we maintain
regular backups of user data, in preparation for the inevitable
event of hardware failure, we have some specific rules regarding the
purpose and use of these backups: as a rule of thumb - AllHostNet is not a paid online backup service. There are
actual online services out there, that will guarantee the integrity
of your data on their repository. It is not recommended that
you use your AllHostNet account as a backup service for your
data. We provide web-serving services - your disk space quota
is there for files to be served up as a website, it is not intended
as a permanent repository for such data. This policy manifests
itself in the following example scenarios:
No restoration of
files deleted by users - This policy is, admittedly,
draconian at first impression. The reality of the matter is that we
cannot provide restoration of files specifically deleted by users,
accidentally or otherwise. The reasoning behind this is founded in
the time involved in restoring single files from tape archives -
backup tape is slow, and the time involved in restoring a single
file can run into hours. During this time, no updating of archives
can occur - this ages the data on tape in relation to the current
information stored on the servers, placing much more information at
risk of permanent loss.
Backups for rapid
restoration only - the backup operates with the goal of rapid
server restoration in the event of hardware failure, and the
retention of dynamic data [e.g SQL databases] in the face of such
events. What this means to you directly is always keep your own
copy of your website - the service we provide is to serve web
pages, and not to act as backup server for your data. The backup
system operates to maximize site availability in the face of
usage - cgi scripts or
other executable code that consumes an undue amount of CPU time
[more than 10 minutes per hour of CPU time] will be reprioritized if
possible, or we will ask you to discontinue its use either
permanently or the script is altered by yourself or third party to
operate in a less resource-hungry manner. Failure to cease operation
of the offending executable will be considered as server abuse.
processes - background process [that is, application or
utilities that are started from within an interactive shell login,
and se to run permanently in the background on a server] are not to
be initiated without prior arrangement with use. Generally, we
accept background processes, so long as they do not openly break one
of our other policies - we do however reserve our right to examine
all code before it runs on our hardware.
User rights to access compiler software is available upon request
and arrangement. Once again, we choose to examine any code that is
compiled and executed from our hardware. If you need access to the
CP compiler, please contact us describing your need for access.
Areas we do not
support - AllHostNet will make efforts support information for configuring
popular network/web software to use internet services. However we
can in no way specifically test every piece of software that could
conceivably be utilized with our systems, only provide general
The offer of any
particular service does not constitute an obligation on AllHostNet's part to tutor the necessary skills to utilize that
service, only to provide system-specific information.
- in many situations,
problems with domain names/DNS issues are NOT directly the
responsibility of AllHostNet. DNS is a cooperative system
and works solely because the parties involved in running the system
agree to cooperate in the furtherance of the DNS/domain system. We
will do our best to isolate the source of the problem at hand,
however unless this source is hardware directly under the control of
AllHostNet, then the task of acquiring a solution will fall
back into your hands. AllHostNet will advise when requested,
but rarely intermediate in domain issues not directly related to the
operation of one of our DNS servers.
All accounts are set
up on a pre-pay basis. AllHostNet reserves the right to
change prices at any time, unless other terms have been agreed upon.
Any account not brought current within a week (3 days) of e-mail
notice or exceeding this time frame in any way is subject to
suspension. The customer is responsible for all money owed on the
account from the time it was established to the time that the
customer notifies AllHostNet at
to request for termination of services.
All payment is in U.S. currency.
reserves the right to cancel service at any time. All fees paid in
advance of cancellation will be pro-rated and paid by AllHostNet if
AllHostNet institutes it's right of cancellation.
Any violation of policies which results in extra costs will be
billed to the customer (i.e. transfer, space, spamming, etc...)
All of AllHostNet web hosting plans are backed by a 15 day
money back guarantee. If you are not completely satisfied with our
services or support within the first 15 days of your contract, you
will be given a full refund of the contract amount. No refund is
available after the 15th day. This policy does not apply to any
additional services such as overages, referrer logs, real
audio/video, additional disk space, additional pop accounts, etc.
Due to security concerns, all account cancellations must be done via
. Refunds will be issued back to your
credit card within 15 days of receipt of cancellation.
AllHostNet may temporarily deny service or terminate this
Agreement upon failure of Customer to pay charges when due. Such
termination or denial will not relieve Customer of responsibility
for the payment of all accrued service fees, or any collection fees.
AllHostNet reserves the right to refuse service to anyone. Customers
may only use AllHostNet server for lawful purpose. Transmission of
any material in violation of any Federal, State or Local regulation
is prohibited. This includes, but is not limited to copyrighted
material, material legally judged to be threatening or obscene, and
material protected by trade secrets. The designation of any
materials as such described above is left entirely to the discretion
of AllHostNet management.
THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD AllHostNet
HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND
CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST
AllHostNet, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND
EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR
PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER,
IT'S AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND,
INDEMNIFY AND HOLD HARMLESS AllHostNet AGAINST LIABILITIES
ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY
PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH AllHostNet SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR
ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; (
3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO
CUSTOMER FROM AllHostNet SERVER.
AllHostNet WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR
BUSINESS MAY SUFFER. AllHostNet MAKES NO WARRANTIES OF ANY
KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. AllHostNet DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM
DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE
INTERRUPTIONS CAUSED BY AllHostNet AND ITS EMPLOYEES.
AllHostNet RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY
FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR
IMMEDIATE ACCOUNT DEACTIVATION.
AllHostNet follows the strict guidelines of our customer
privacy statement. Please make sure you understand this statement
click here to read the privacy statement.
Intellectual Property Rights
Material accessible to
you through AllHostNet services may be subject to protection
under the United States or other copyright laws, or laws protecting
trademarks, trade secrets or proprietary information. Except when
expressly permitted by the owner of such rights, you must not use
AllHostNet or its servers and network in a manner that would
infringe, violate, dilute or misappropriate any such rights, with
respect to any material, which you access or receive through the
AllHostNet network. If you use a domain name in connection
with AllHostNet or similar service, you must not use that
domain name in violation of any trademark, service mark, or similar
rights of any third party.
Customers may not
use the AllHostNet network with an attempt to circumvent
user authentication or security of any host, network, or account.
This includes, but is not limited to, accessing data not intended
for the customer, logging into a server or account the customer is
not expressly authorized to access, password cracking, probing the
security of other networks in search of weakness, or violation of
any other organization's security policy. Customers may not attempt
to interfere or deny service to any user, host, or network. This
includes, but is not limited to, flooding, mail bombing, or other
deliberate attempts to overload or crash a host or network.
AllHostNet will cooperate fully with investigations of
violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation of
suspected criminal violations. Users who violate system or network
security may incur criminal or civil liability.
Terms of Service (TOS)
All Terms and
Conditions of this TOS (Terms of Service) and our AUP (Acceptable
may be modified at our sole discretion without prior warning.
reserves the right to revise, amend, or modify this AUP, our TOS
(Terms of Service) and our other policies and agreements at any time
and in any manner. Notice of any revision, amendment, or
modification will be posted in accordance with our TOS (Terms of
Service). All users of AllHostNet, and
their clients, must comply with this AUP and our TOS (Terms of
Service). Please check back regularly for any